Privacy Policy | RELAXPRESS

Last updated: 2026-08-10

1. Who we are

Relaxpress Home & Lifestyle Co., Ltd. ("we", "us") operates this website at https://relaxpressnails.com. Our registered address is Building A, Xinhe Industrial Park, Yiwu, Zhejiang 322000, China. For any privacy matter, contact marco@huaimingec.cn.

2. What we collect

Information you give us — name, company, business email, phone or WhatsApp number, country, product interest, estimated quantity, the content of your message and any files you attach.
Information collected automatically — if you accept analytics cookies: pages viewed, approximate region derived from IP, device and browser type, referring website.
Preferences stored on your device — chosen language, saved inquiry list and cookie choices. These stay in your browser's local storage and are never transmitted to us unless you submit the form.

3. Why we use it

To answer your inquiry, prepare a quotation and arrange samples — this is our legitimate business interest and, where applicable, pre-contractual measures at your request.
To send product releases, only if you explicitly opted in. You can unsubscribe from any such email.
To improve the catalogue and website, using aggregated analytics — only with your consent.

4. Cookies and analytics

Essential cookies keep the site working and cannot be switched off. Analytics and marketing scripts load only after you accept them in the cookie banner. See our Cookie Policy for the full list, or change your choices at any time.

5. Who we share it with

We do not sell your data. We share it only with:

Our own sales and production staff handling your inquiry.
Freight forwarders and testing laboratories, where required to fulfil an order you placed.
Service providers that host this website or process form submissions on our behalf, bound by confidentiality.
Authorities, where we are legally required to do so.

6. International transfers

We are based in China. If you contact us from the EU, UK or another jurisdiction with data-transfer rules, your inquiry data will be transferred to and processed in China. We apply appropriate contractual safeguards and limit access to staff who need it.

7. How long we keep it

Inquiry records are retained for 24 months from the last contact, or for the duration of a commercial relationship plus the statutory retention period for trade documents. Marketing consent is kept until you withdraw it. Analytics data is retained for 14 months.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or port your data, to object to processing, and to withdraw consent at any time. Write to marco@huaimingec.cn and we will respond within 30 days. California residents may also request disclosure of categories of personal information collected and opt out of any "sale" — we do not sell personal information.

9. Security

The site is served over HTTPS. Inquiry data is accessible only to authorised staff. No method of transmission is perfectly secure, so please do not send confidential commercial documents through the public form if you require encryption — ask us for a secure transfer link instead.

10. Children

This is a business-to-business website and is not directed at children under 16. We do not knowingly collect their data.

11. Changes

We may update this policy. The revision date at the top of the page always reflects the current version.

Questions about this policy? Write to marco@huaimingec.cn.